Frequently Asked Questions
Everything you need to know about shopping at Whisks to Whiskers.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also track your order directly through the 'Order Status' page on our website.
Are your products ethically sourced?
Yes, we prioritize working with suppliers who adhere to strict ethical manufacturing standards and use high-quality, sustainable materials whenever possible.